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Display all relevant data from campaign_articles table

Data Source Information

All relevant data is stored in the campaign_articles table. This page displays entries with relevancy_score ≥ 0.7 (70% or higher relevancy). Data is automatically synced from ai_relevancy_results table after AI relevancy analysis.

Total Entries

9,197

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50

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5

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Entries by Platform:

Twitter/X: 4,386 News: 2,175 Instagram: 1,987 YouTube: 447 Facebook: 202

Entries by Sentiment:

Negative: 4,239 Positive: 3,367 Neutral: 1,590 Urgent: 1

Relevant Data Table

Showing entries from campaign_articles table (relevancy_score ≥ 0.7)

Campaign Platform Title Author Sentiment Relevancy Engagement Published Actions
#51 Twitter
#IndiGo hugely #dissatisfied #poor #horrible #CustomerExperience #flight #delayed by over 7 hours and try to get compensation but nobody answers on their #Chat
sunilsoni2370 Negative (20.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
@IndiGo6E hugely #dissatisfied #poor #horrible #CustomerExperience #flight #delayed by over 7 hours and try to get compensation but nobody answers on their #Chat
sunilsoni2370 Negative (20.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
Currently on call with @IndiGo6E support for 1 hr 12 mins—no resolution, no clarity. Customer experience & call teams clearly don’t communicate, and no one seems to have a clue about my case. This is unacceptable. @DGCAIndia @airsewa_MoCA
listenAnda Negative (20.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
@IndiGo6E I am chasing your call center team for my refund of partial cancelled flight on 20th Dec pnr EBBVHX from Jammu to Srinagar from Mumbai. U people hv ruined my family holiday and left me stranded at airport and nw making it worse with follow up of refund. @CSMIA_Official
rajang88 Negative (20.0%) 90.0%
1 2
Dec 30, 2025
#51 Twitter
Saw IndiGo offering ₹10,000 vouchers to passengers affected by recent operational issues. Not many airlines take accountability this openly, this is how trust is built.
Aditya_Kumar_09 Positive (80.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
It's been more than 5 hours and no response from @IndiGo6E or its representative. All I am getting generated from Pune team is, it difficult to get the delhi team on phone call as they are very busy. I don't even know if you have my luggage or not. @IndiGo6E @MoCA_GoI @RamMNK
ashtheromeo Negative (20.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
@IndiGo6E PNR: JE6B7B After spending a night at the airport, tussle at the check-in counters, delays in flight and eventual cancellation that led me to take a bus the next day. Even after all this, all I am getting is a 2K voucher , that too against receipts. What compensation is this?
LathPriyam Negative (20.0%) 90.0%
1
Dec 30, 2025
#51 Twitter
@IndiGo6E I am in a medical emergency and instead of sorting out my medical issues, have spent the last 4 hours with your call center, receiving no support. Case #30296301 @DGCAIndia @RamMNK, please take note. I am not sure @IndiGo6E is fit to operate.
theagarwal Negative (20.0%) 90.0%
3 1
Dec 30, 2025
#78 Instagram
Success on the road starts with safety. Autobahn Trucking brings you simple safety tips for every driver: 1️⃣ Inspect: Lights, brakes, and tyres before you move. 2️⃣ Focus: Maintain safe distances and slow down in poor weather. 3️⃣ Rest: Beat fatigue with regular breaks. Don't drive when sleepy. Your safety is our priority. Press start with confidence! Follow Autobahn Trucking for more tips.#autobahntrucking #Happynewyear#bharatbenzsafety#sefetyinbharatbenz#bharatbenzbus
autobahntrucking.mh Positive (80.0%) 75.0%
14
Dec 30, 2025
#148 Instagram
Today's Delivery Prima 2830.k from Bhandari Automobiles Rampurhat contact 9734486513 #facebookpostシ #tatqmotors #BhandariAutomobiles #tataprima
birbhum_bikers Positive (80.0%) 70.0%
3
Dec 30, 2025
#161 Twitter
RT @ideaforge_tech: India Through Drones | 2025 Impact Edition India’s coastline is both an economic lifeline and a fragile ecosystem. Kee…
ankit_ideaForge Positive (80.0%) 80.0%
9 2
Dec 30, 2025
#51 Twitter
@IndiGo6E This reference to our travel from AMD to PAT on 23 Nov 25. I am travelling with my wife and son. The luggage weight charges inspite that the total weight is less than 45 KG. They are forcefully taking the charges. PNR- EE5BRR, L9815Q, H7S4UV.
jayda2886 Negative (20.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
@IndiGo6E No reply in 24hrs! Ghaziabad staff denied luggage (we were ON TIME), threw us out, forced 60km Delhi trek—pure harassment! Full refund NOW. @DGCAIndia help! #IndiGoCrisis #ConsumerRights #IndiGoComplaint #AirlineRefund
YAntroliya Negative (20.0%) 95.0%
-
Dec 30, 2025
#51 Twitter
I was charged 15266 but got refund of 14166 but the flight was cancelled from ur end why I had to penalty thou is suffed @IndiGo6E @GoibiboSupport @goibibo https://t.co/mWJxwpt01s
shawrinik Negative (20.0%) 90.0%
3
Dec 30, 2025
#51 Twitter
@IndiGo6E My flight was delayed for more than 10 hrs on 3rd Dec, since there was no pro-active compensation provided. I have requested for compensation, it was denied by your customer support. PNR # L5WGYP. #PassengerRights #AirSewa @MoCA_GoI https://t.co/0t9OFe5Z30
snaveen_333 Negative (20.0%) 95.0%
1
Dec 30, 2025
#51 Twitter
@IndiGo6E I hope you understand difference between 'Vouchers' which you define as 'Gesture of Care' and compensation mandated by DGCA Rules as you cancelled the flight less than 24 hrs before the scheduled departure. The link you shared doesn't work!
harshilkarani Negative (20.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
@IndiGo6E @elbers_pieter It’s been over a month since @IndiGo6E broke my luggage and promised a replacement — still nothing. The silence speaks volumes about pack of their empathy, accountability, and respect for customers. Disappointed isn’t even close. #CustomerServiceFail
pollachikarthik Negative (20.0%) 90.0%
1
Dec 30, 2025
#51 Twitter
@IndiGo6E @airsewa_MoCA @MoCA_GoI @airfairness Refer and up my Rightful Dues as Mandated by DGCA PNR H6UJ6T -2 passengers-5/12/25 stranded at kochi airport Refer date of email received -27th December promising me within 48 hours resolution .Why fool Us? https://t.co/kmLYcBaM56
neeravdesai641 Negative (20.0%) 90.0%
1 2
Dec 30, 2025
#51 Twitter
@airfairness @airsewa_MoCA @IndiGo6E @MoCA_GoI Please Explain what could have happened and How about the DGCA Mandated Rules refer Indigo statements , Indigo Will Provide Additional Compensation between Rs.5000 to 10000 in Addition to The Travel Vouchers of rs 10000 per passenger.Explain https://t.co/FfCcXTqJgg
neeravdesai641 Negative (20.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
Extremely disappointed with Goibibo. My round-trip IndiGo flight was cancelled and I cancelled the trip entirely. 🚫 Only partial refund received ✅ Airline confirmed full refund eligible 🚫 No response from support PNR: O6Q9MW Please resolve immediately. @goibibo @makemytrip
ari_sangar Negative (20.0%) 95.0%
2 4
Dec 30, 2025
#51 Twitter
@IndiGo6E No response from your end has arrived even after sharing all the details. The groundstaff at the Raipur Airport have also not been of any assistance, and are just giving excuses regarding the matter rather than genuinely looking for my luggage. @IndiGo6E
Shashwa05755554 Negative (20.0%) 90.0%
1
Dec 30, 2025
#51 Twitter
I have been trying to get a refund for my flight which has been cancelled by contacting the airline @IndiGo6E they say they have processed the refund but I am unable to refund my claim on @goibibo. @GoibiboSupport @Goibibo_Support pls get in touch asap.
adiisdank Negative (20.0%) 90.0%
1
Dec 30, 2025
#51 Twitter
@makemytripcare I should get full refund. Government and airlines both had announcedthat passenger effected by outrage should get full option of refund and it was available indigo website too... @DGCAIndia @IndiGo6E please intervene
DixitGala Negative (20.0%) 90.0%
-
Dec 30, 2025
#148 Instagram
⏳ सिर्फ 2 दिन शेष! दाम बढ़ने से पहले अपना Tata Commercial Vehicle बुक करें 3–4% कीमत बढ़ने से पहले खरीदें हर खरीद पर फ्री मोबाइल ₹80,000 तक की महाबचत पुरानी गाड़ी पर बेस्ट एक्सचेंज ऑफर आसान किस्तें | भरोसेमंद परफ?
anupammotors_ Positive (80.0%) 85.0%
2
Dec 30, 2025
#51 Twitter
Flight Delay Update: Indigo Flight 6E 423(DED–HYD) is delayed. Scheduled Time of Departure: 1740 Hrs Estimated Time of Departure: 1905 Hrs Passengers are advised to check with their airline for the latest flight status. @MoCA_GoI @AAI_Official
aaidoonairport Negative (20.0%) 95.0%
1
Dec 30, 2025
#51 Twitter
Now IndiGo is refusing to reschedule the flight to 02/01. Our return flight on 31/12 evening (Delhi–Surat) and hotel stay got wasted due to this cancellation. Customer care unable to help. Please resolve this. @IndiGo6E
HardikMundhra Negative (20.0%) 90.0%
1
Dec 30, 2025
#51 Twitter
Flight Cancellation Update- The following flight stands cancelled on 30.12.2025 at @aaidoonairport : Indigo- 6582/2592 (DEL-DED-DEL) All stakeholders are working together to minimise inconvenience to passengers. @MoCA_GoI @AAI_Official
aaidoonairport Negative (20.0%) 95.0%
1
Dec 30, 2025
#51 Twitter
Flight Cancellation Update- The following flight stands cancelled on 30.12.2025 at @aaidoonairport : Indigo- 7468/7148 (JAI-DED-JAI) All stakeholders are working together to minimise inconvenience to passengers. @MoCA_GoI @AAI_Official
aaidoonairport Negative (20.0%) 95.0%
1
Dec 30, 2025
#161 Twitter
India Through Drones | 2025 Impact Edition India’s coastline is both an economic lifeline and a fragile ecosystem. Keeping it secure requires visibility that extends far beyond what traditional patrols can provide. Across #Maharashtra’s 720-kilometre coastline, our #drone-led aerial monitoring enabled fisheries authorities to observe activity in real time, identify illegal and unregulated #fishing, and respond faster across seven coastal districts. The outcome was stronger compliance with
ideaforge_tech Positive (80.0%) 90.0%
9 2
Dec 30, 2025
#51 Twitter
@IndiGo6E @amazonIN @makemytrip @makemytripcare I have cancelled my flight on 6th dec S87ZNJ but i haven't received the refund so far. Indigo mentioned, it is under process for more than a month
oops_its_dino Negative (20.0%) 90.0%
2
Dec 30, 2025
#51 Twitter
It has been a month since my flight on 5th December was cancelled by @IndiGo6E . Due to this 11 of my relatives missed my wedding . Till date no refund or compensation has been made after multiple followups Please contact me Indigo and reply to my emails from mrinank@gmail.com
mrinank Negative (20.0%) 90.0%
1
Dec 30, 2025
#51 Twitter
Despite submitting the PIR, sharing all required documents and multiple follow-ups with IndiGo Airlines, I have not received a definitive update or resolution within the assured timeline. The airline has only provided generic responses, and my baggage remains untraced as of date.
JaganKonchadi Negative (20.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
@IndiGo6E @DGCAIndia I travelled on an IndiGo flight from Delhi to Goa, and upon arrival at Goa airport, my checked-in baggage was found to be missing. I immediately reported the issue at the airport and was issued a Property Irregularity Report.
JaganKonchadi Negative (20.0%) 90.0%
2
Dec 30, 2025
#51 Twitter
दिल्ली में स्मॉग-कोहरे का असर: 118 फ्लाइट्स रद्द, सैकड़ों यात्रियों को परेशानी #DelhiFog #indigo https://t.co/JyyUsGv4FU
Newsday_night Negative (20.0%) 95.0%
2 2
Dec 30, 2025
#51 Twitter
Delhi airport chaos: 118 flights cancelled, 16 diverted amid dense fog; IndiGo, Air India issue advisories https://t.co/zxYk5KZ2Cp
timesofindia Negative (20.0%) 90.0%
5
Dec 30, 2025
#51 Twitter
Flight chaos continues: IndiGo cancels over 50 flights due to forcasted bad weather. https://t.co/TwrlvQMDEJ
Banox6 Negative (20.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
Dear @makemytrip, our Indigo flight from Pune to Langkawi on 5th Dec was cancelled. Indigo confirmed refund processed to you on 12th Dec. It’s been weeks of follow-ups, zero updates, zero refund. This is unacceptable. Resolve ASAP.
iamsomoski Negative (20.0%) 95.0%
1
Dec 30, 2025
#51 Twitter
@airindia Regarding PNR- 9HGL24 Had to cancel it during the Indigo flights disruption. Had written for cancellation as ongoing Indigo flight got delayed by more than 10 hours. No refund initiated so far.
RakeshK_Curious Negative (20.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
@IndiGo6E Nodal Officer Isha Gandhi is using generic template on @AirSewa_MoCA to ignore a direct violation of DGCA CAR Sec 3. Flight cancelled by IndiGo Forced to pay ₹13,311 fare diff - A7QTJT, XYRI3N CX Promised refund on 23/12 Now denying! @MoCA_GoI @RamMNK @jagograhakjago https://t.co/9FpLPVo0A9
https_khuxhal Negative (20.0%) 95.0%
2
Dec 30, 2025
#51 Twitter
IndiGo Raises Pilot Allowances After Mass Flight Cancellations to Boost Morale Know more: https://t.co/uxN2cZCFcg #uniquetimes #LatestNews #indigo #pilotallowances #airlineindustry #DGCA #FlightCancellations #pilotmorale https://t.co/QegxkcDJlD
uniquetimesorg Negative (20.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
@MoCA_GoI @IndiGo6E for the extra financial burden. ​PNR: CDN5WR @AAI_Official @RamMNK @DGCAIndia
jaeger9808 Negative (20.0%) 90.0%
1
Dec 30, 2025
#51 Twitter
@MoCA_GoI Thank you @MoCA_GoI for the help with the refund. However, @IndiGo6E had promised ₹10,000 vouchers for the Dec 5 disruption which are still missing. I also had to spend ₹22,000 on a last-minute flight due to this cancellation. Requesting the promised vouchers and compensation
jaeger9808 Negative (20.0%) 95.0%
1
Dec 30, 2025
#51 Twitter
Still waiting for my 4th Dec refund from @IndiGo6E — ticket refunded but extra luggage fee still withheld. Is this the new model: cancel flights keep customer money? Unfair and violates consumer rights. Resolve immediately. @DGCAIndia @MoCA_GoI @PMOIndia @Consumer_Vani #IndiGo
ikakshit Negative (20.0%) 95.0%
2
Dec 30, 2025
#51 Twitter
@IndiGo6E I haven't received the voucher - checked the spam folder also. Can you please re-share the email with voucher
AshishRM46 Negative (20.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
If I’m being fair, @IndiGo6E backend deserves some credit. App notifications, refund triggers, voucher visibility.. ALL held up under pressure. Most airlines’ systems crumble exactly when demand spikes. But this was an exception..
rachit1m Positive (80.0%) 90.0%
20 2 1
Dec 30, 2025
#51 Twitter
@IndiGo6E Do you have a checkin counter in Transit area ?
JEALSCJ Neutral (50.0%) 90.0%
-
Dec 30, 2025
#51 Twitter
@ashtheromeo Mr Gupta, we regret the inconvenience. Please share the PNR via DM so that we may check on this. ~Sagar https://t.co/xcJPAig2qK
IndiGo6E Negative (20.0%) 90.0%
1 1
Dec 30, 2025
#51 Twitter
Hi, we sincerely regret to know this. As checked, we have already processed the full refund to the travel agency's account. Kindly connect with your travel agency to get the amount transferred to your original source of payment. Further, as outlined in our advisory, the ‘Gesture of Care’ voucher is applicable for flights where the delay exceeded the defined threshold. Once your travel details are reviewed, the voucher will be issued promptly and responsibly to the eligible customers. We trul
IndiGo6E Negative (20.0%) 90.0%
1
Dec 30, 2025
#51 Twitter
For Proof @IndiGo6E . And if you care finally: PNR: P7DZUZ 6E115 6E 0312020468 Just FYI, he suffers from tonsillitis and cold issues and you have misplaced the bag which contains his meds. Absolutely shameless. https://t.co/DasFEvtRQd
bellinghamfam Negative (20.0%) 95.0%
-
Dec 30, 2025
#51 Twitter
@akash_rastogi Hi there. May we request you to kindly share the complaint copy ( provided by our Airport Team for the missing baggage ) along with your contact number via DM, so we may look into your concern. Thank you. ~Navi https://t.co/xcJPAig2qK
IndiGo6E Neutral (50.0%) 90.0%
-
Dec 30, 2025
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